History / Profile
Request a Brochure ›Digital DataVoice Corp. (DDV) was founded in 1987 and is a recognized leader in the design and implementation of self-service and assisted-service automated solutions. Today, our primary focus is helping companies increase profitability and improve customer service by maximizing the effectiveness of their call center operations.
We provide solutions that automate transactions and assist agents in the call center. DDV specializes in the integration of:
- Interactive Voice Response (IVR)
- Computer Telephony Integration (CTI)
- Speech recognition and speaker verification
- Text-to-Speech
- Intelligent call routing and universal queuing
- Web/call center integration applications
- Multichannel and mobile applications
DDV Locations
- Minneapolis, MN (HQ)
- Philadelphia, PA
- Jackson, MS
- Denver, CO
- Indianapolis, IN
(Serving the entire US market and abroad)
Find out how DDV can maximize the effectiveness of your call center operations. Contact us today.