How do mobile phone users fill a prescription or make an appointment? It goes beyond IVR. Digital DataVoice’s Email/SMS Solutions have been designed to address the changing service needs of today’s connected customer. Rapid adoption of SMS and email communications between companies and their customers has caused the industry to take notice – and more importantly – react. What you need, however, is a proactive approach.
From simple email campaigns to complex two-way SMS strategies, DDV has the proven expertise to develop a customized solution that is right for your company. Our professional services team has extensive experience in developing cross-channel solutions that move the service interaction beyond the traditional voice channel.