DDV offers unparalleled experience identifying, designing, developing and supporting self-service and assisted-service applications. We collaborate with our customer teams to enable “proactive customer care,” incorporating inbound and outbound communications to make sure customers have easy access to information and notifications before they might need help. Are you challenged by speech recognition, CTI integration, desktop automation, mobile integration/access, SMS and email automation or back-office processing? These are the challenges DDV and its partners solve every day!