Speech can provide efficient communication in a more user-friendly manner than other technologies. If you have customers who are new to speech and curious or who have solutions in place that they need help with – DDV has the skills and practical experience to support your team across all aspects of the speech-enabled contact center.
Our portfolio includes:
- Persona development
- Call steering
- Voice biometrics
- Speech tuning
- Performance analysis
We can give you complete, expert support from the very first stages of generating customer interest through implementation, support and beyond. Here’s how we can help:
During the sales cycle – We provide complete support from qualification through the ROIs and CBAs that can help close the sale.
Supporting a sales close – We can help you create buy-in throughout the organization with our extensive knowledge of speech technology implementation.
After the sale – We can help you find the right-sized solution for your customers. We’re invested in having your customers succeed and will be there to answer their questions and address additional needs.
Ongoing support – From day 2 options through the lifecycle of the technologies we implement, including upgrades and business growth, we’re there for you.
We’re a premiere provider of operational support for essentially all commercially available platforms, including:
For more information, call your DDV contact today.